CANDIDATE MATCHING

CANDIDATE MATCHING

Circle | Product Lead & Designer

My contributions: End-to-end UX — research, flow design, UI, prototyping, usability testing

Introduction

Recruiters in industries like food service and retail face an overwhelming flood of applicants. Screening is manual, repetitive, and biased toward whoever applies first.
Circle set out to solve this by designing AI Candidate Matching—an intelligent recruiter dashboard that surfaces best-fit candidates instantly, while giving hiring managers control to prioritize what matters most.

PROBLEM

PROBLEM

Recruiters in the F&B and hospitality industry are overwhelmed by the hiring process.

  • On average, they spend 4–6 hours every day manually scanning through hundreds of applications, often skimming resumes under time pressure.

  • High employee turnover adds even more pressure, forcing rushed decisions that frequently result in poor fit and re-hiring cycles.

  • Recruiters struggle to balance competing requirements — weighing skills, certifications, shift availability, and reliability all at once.

  • Current tools offer little clarity, leaving recruiters uncertain about why certain candidates surface, which lowers trust in the process.

Recruiters in the F&B and hospitality industry are overwhelmed by the hiring process.

  • On average, they spend 4–6 hours every day manually scanning through hundreds of applications, often skimming resumes under time pressure.

  • High employee turnover adds even more pressure, forcing rushed decisions that frequently result in poor fit and re-hiring cycles.

  • Recruiters struggle to balance competing requirements — weighing skills, certifications, shift availability, and reliability all at once.

  • Current tools offer little clarity, leaving recruiters uncertain about why certain candidates surface, which lowers trust in the process.

PROBLEM

Recruiters in the F&B and hospitality industry are overwhelmed by the hiring process.

  • On average, they spend 4–6 hours every day manually scanning through hundreds of applications, often skimming resumes under time pressure.

  • High employee turnover adds even more pressure, forcing rushed decisions that frequently result in poor fit and re-hiring cycles.

  • Recruiters struggle to balance competing requirements — weighing skills, certifications, shift availability, and reliability all at once.

  • Current tools offer little clarity, leaving recruiters uncertain about why certain candidates surface, which lowers trust in the process.

SOLUTION

SOLUTION

Circle’s AI Candidate Matching reimagines the recruiter workflow.

  • The system auto-screens every applicant in real time, ranking them in a clear “Best Fit” list so recruiters focus only on top matches.

  • A powerful Custom Search mode lets recruiters type natural-language queries such as “3+ years in food service, weekends free” and instantly see candidates that meet those criteria.

  • Recruiters can adjust priorities — for example, weighting experience over availability, or vice versa — giving them control and flexibility.

The result is a faster, smarter hiring process that reduces time-to-hire, minimizes turnover risk, and empowers recruiters to make confident, data-backed decisions.

Circle’s AI Candidate Matching reimagines the recruiter workflow.

  • The system auto-screens every applicant in real time, ranking them in a clear “Best Fit” list so recruiters focus only on top matches.

  • A powerful Custom Search mode lets recruiters type natural-language queries such as “3+ years in food service, weekends free” and instantly see candidates that meet those criteria.

  • Recruiters can adjust priorities — for example, weighting experience over availability, or vice versa — giving them control and flexibility.

The result is a faster, smarter hiring process that reduces time-to-hire, minimizes turnover risk, and empowers recruiters to make confident, data-backed decisions.

SOLUTION

Circle’s AI Candidate Matching reimagines the recruiter workflow.

  • The system auto-screens every applicant in real time, ranking them in a clear “Best Fit” list so recruiters focus only on top matches.

  • A powerful Custom Search mode lets recruiters type natural-language queries such as “3+ years in food service, weekends free” and instantly see candidates that meet those criteria.

  • Recruiters can adjust priorities — for example, weighting experience over availability, or vice versa — giving them control and flexibility.

The result is a faster, smarter hiring process that reduces time-to-hire, minimizes turnover risk, and empowers recruiters to make confident, data-backed decisions.

Feature Overview

RESEARCH & INSIGHTS

RESEARCH & INSIGHTS

Competitor analysis showed that platforms like Indeed, Workday, and McHire force manual review with linear lists, while ZipRecruiter’s recommendations lack transparency and LinkedIn Recruiter is too complex for fast-paced industries. Research revealed recruiters spend 4–6 hours daily screening, face high turnover from rushed decisions, and need faster, more transparent shortlists.

Competitor analysis showed that platforms like Indeed, Workday, and McHire force manual review with linear lists, while ZipRecruiter’s recommendations lack transparency and LinkedIn Recruiter is too complex for fast-paced industries. Research revealed recruiters spend 4–6 hours daily screening, face high turnover from rushed decisions, and need faster, more transparent shortlists.

IDEATION

IDEATION

Two flows were designed: Conversational mode uses AI to instantly search candidates, while Custom Search mode lets recruiters type requirements and adjust sliders to prioritize skills, availability, and certifications. This balances speed with recruiter judgment.

Two flows were designed: Conversational mode uses AI to instantly search candidates, while Custom Search mode lets recruiters type requirements and adjust sliders to prioritize skills, availability, and certifications. This balances speed with recruiter judgment.

DESIGN

DESIGN

dual-search separates Recommendations (AI-ranked) and Custom Search (recruiter-driven). Candidate cards display match skill breakdowns, and transparency tags. Input boxes and sliders allow real-time prioritization, making large applicant pools easy to navigate with confidence.

dual-search separates Recommendations (AI-ranked) and Custom Search (recruiter-driven). Candidate cards display match skill breakdowns, and transparency tags. Input boxes and sliders allow real-time prioritization, making large applicant pools easy to navigate with confidence.

END RESULT

END RESULT

Screening time is cut by 50%, letting recruiters shortlist in hours instead of days. Full transparency into recommendations improves hire quality, reduces rushed decisions, and ensures no qualified candidate is overlooked.

Screening time is cut by 50%, letting recruiters shortlist in hours instead of days. Full transparency into recommendations improves hire quality, reduces rushed decisions, and ensures no qualified candidate is overlooked.

RESEARCH & INSIGHTS

RESEARCH & INSIGHTS

75%

admitted they often review candidates in order of application, resulting in qualified applicants being overlooked.

80%

of recruiters stated that understanding why a candidate is recommended is critical to trust AI suggestions.

60%

of recruiters prioritize experience



User Persona

Maria

35, Restaurant Manager

Maria

35, Restaurant Manager

Frustrations

Overwhelmed by applicant volume, under pressure to hire fast.

Goal

Reliable shortlists, ability to prioritize availability over experience.

Tech Comfort

Comfortable with web-based dashboards and office software

Need to Hire quick!

Need to Hire quick!

RESEARCH & INSIGHTS

75%

admitted they often review candidates in order of application, resulting in qualified applicants being overlooked.

80%

of recruiters stated that understanding why a candidate is recommended is critical to trust AI suggestions.

60%

of recruiters prioritize experience



User Persona

Maria

35, Restaurant Manager

Frustrations

Overwhelmed by applicant volume, under pressure to hire fast.

Goal

Reliable shortlists, ability to prioritize availability over experience.

Tech Comfort

Comfortable with web-based dashboards and office software

Need to Hire quick!

IDEATION

IDEATION

IDEATION

Approach

  1. AI “Best Fit” Mode

  • Auto-ranks candidates using weighted criteria: experience, skills, availability, location

  • Trust cue: “Why Matched” tags explain recommendation

  1. Custom Search / Query Mode

  • Type plain language requirements (“Bilingual, weekend shifts, 2+ yrs experience”)

  • Adjust priority sliders to weight skills, availability, location, etc.

  1. Hybrid Approach

  • Start with AI Best Fit → refine with custom priorities

  • Benefit: Speed + control in one flow

DESIGN

DESIGN

DESIGN

AI Candidate Insights

AI Candidate Insights

Recruiters can interact with an AI chat for each candidate to understand their suitability for the role. The AI provides explanations on why a candidate is a strong fit, highlighting skills, experience, availability, and other relevant criteria. This feature offers transparency, builds recruiter confidence, and reduces guesswork in shortlisting decisions.

Recruiters can interact with an AI chat for each candidate to understand their suitability for the role. The AI provides explanations on why a candidate is a strong fit, highlighting skills, experience, availability, and other relevant criteria. This feature offers transparency, builds recruiter confidence, and reduces guesswork in shortlisting decisions.

Conversational Search

Conversational Search

Search within the platform works like a conversation, allowing recruiters to type queries naturally and refine results step by step. This approach simplifies complex searches, narrows down candidates efficiently, and makes finding the right fit faster and more intuitive.

Search within the platform works like a conversation, allowing recruiters to type queries naturally and refine results step by step. This approach simplifies complex searches, narrows down candidates efficiently, and makes finding the right fit faster and more intuitive.

Customizable Ranking

Customizable Ranking

Recruiters can adjust the ranking criteria based on what they value most—such as experience, availability, certifications, or other skills. This lets them prioritize candidates according to the specific needs of the role, ensuring the shortlist aligns with business priorities while maintaining transparency and control.

Recruiters can adjust the ranking criteria based on what they value most—such as experience, availability, certifications, or other skills. This lets them prioritize candidates according to the specific needs of the role, ensuring the shortlist aligns with business priorities while maintaining transparency and control.

REFLECTION

REFLECTION

This project showed me that designing for recruiters is less about more data and more about less noise. By combining AI with intuitive controls, we gave recruiters speed, confidence, and clarity—leading to faster and smarter hires.Research showed candidates often lose visibility post-application, creating stress and confusion.

What I learned:

  • Transparency builds trust: Recruiters cared about “why” more than “how fast.”

  • AI must augment, not replace: Giving recruiters manual control was key.

  • Balance simplicity & power: Needed to work for both casual and power recruiters.

  • Designing for trust was as critical as designing for usability.

This project showed me that designing for recruiters is less about more data and more about less noise. By combining AI with intuitive controls, we gave recruiters speed, confidence, and clarity—leading to faster and smarter hires.Research showed candidates often lose visibility post-application, creating stress and confusion.

What I learned:

  • Transparency builds trust: Recruiters cared about “why” more than “how fast.”

  • AI must augment, not replace: Giving recruiters manual control was key.

  • Balance simplicity & power: Needed to work for both casual and power recruiters.

  • Designing for trust was as critical as designing for usability.

REFLECTION

This project showed me that designing for recruiters is less about more data and more about less noise. By combining AI with intuitive controls, we gave recruiters speed, confidence, and clarity—leading to faster and smarter hires.Research showed candidates often lose visibility post-application, creating stress and confusion.

What I learned:

  • Transparency builds trust: Recruiters cared about “why” more than “how fast.”

  • AI must augment, not replace: Giving recruiters manual control was key.

  • Balance simplicity & power: Needed to work for both casual and power recruiters.

  • Designing for trust was as critical as designing for usability.